Parts Salesperson - Hendersonville, TN

Location: Hendersonville, TN
Type of Employment: Full Time

General Purpose:

Promotes and sells parts to meet customer needs. Assists in the management of parts inventory and promotes a clean, safe environment for customers and colleagues.

Major Functions and Scope:

  • Promotes TriGreen Equipment in a professional, honest manner, to include personal appearance and dress according to the company policy.
  • Sells parts, merchandise and/or services to meet customer needs.
  • Maintain customer goodwill by greeting and acknowledge all customers he/she comes in contact with.
  • Records sales and/or counter transactions.
  • Assist in keeping parts department clean and orderly.
  • Supplies Service Technicians with parts as required.
  • Maintains the retail sales floor and displays to meet or exceed dealership standards and today's customer expectations.
  • Assists with preparing and maintaining merchandise display.
  • Controls showroom inventory to ensure maximum sales and customer satisfaction
  • When working the parts counter, follows prescribed cash, credit, and check processing procedures of the dealership.
  • Processes cores, warranties, and new return merchandise as required at point of sale Verifies receipting-in of shipments and assists with placing Machine Down and Stock Orders in their proper locations.
  • Follow up on shortages and expedite through reporting to Parts Manager.
  • Participates in all job related training and development.
  • Attends training and schools as prescribed by management to maintain proficiency in his/her job responsibilities
  • Uses dealership equipment and resources safely and proficiently, such as hydraulic hose-making machine, battery Safe-T-Fill machine, testing equipment, and vehicle
  • Performs routine housekeeping tasks to maintain and enhance the cleanliness of products and the retail sales area.
  • Should be knowledgeable of parts merchandising and associated selling
  • Maintains condition of department vehicles, inventory, tools and equipment.
  • Performs other tasks as directed by his/her supervisor

Knowledge, Experience, Competencies and Supervision:

  • At least 1 year experience in Parts Department operations preferred.
  • Ability to use standard desktop load applications such as Microsoft Office and internet functions.
  • Ability to work extended hours and weekends Ability to analyze and interpret basic Parts Department reports.
  • High School Diploma or GED equivalent
  • Solid oral and written communication skills.
  • Excellent customer service skills Good interpersonal skills
  • Ability to accept direction from immediate supervisors.
  • General knowledge of parts used for agriculture and outdoor equipment.
  • Physical environment-ability to lift a minimum of 75 pounds; tasks may include lifting, bending, squatting, standing for prolonged periods and sitting.


BENEFITS


TriGreen Equipment offers a excellent benefit package which includes: BC/BS health insurance, Guardian dental, 401k with company match, paid holidays, paid time off and more!


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