Mobile Service Technician - McMinnville, TN

Location: McMinnville, TN
Type of Employment: Full Time

Primary Responsibilities:

  • Represent and promote the dealership in a professional and honest manner at all times, including personal conduct, behavior, and appearance
  • Promotes TriGreen Equipment in a professional manner through personal appearance and dress according to the company policy.
  • Performs the level of service required by the customer to repair or maintain equipment.
  • Coordinates with Service Manager to establish and implement effective processes for all services offered through the in-field service program.
  • Reviews and explains any maintenance, repair or other service concerns not covered in the customer requested job
  • Promotes the Ready to Mow Program and/or dealership-specific, in-field service programs.
  • Establishes and implements effective stocking processes with the Parts department to maintain the proper parts inventory in the trailer/truck utilized for on-site equipment service.
  • Prepares all reports and forms required in conjunction with work assignments.
  • Maintains current product knowledge of John Deere and other products sold and serviced by TriGreen Equipment.
  • Maintains condition of in-field service vehicle, trailer, inventory, tools and equipment.
  • Perform other duties as assigned.
  • Follows all safety rules and regulations in performing work assignments.
  • Ability to work varying shifts, weekends and holidays as needed.
     

Experience, Education, Skills and Knowledge:

  • Proven knowledge of methods, materials, tools and techniques used in the repair of outdoor power/agricultural equipment.
  • Excellent knowledge of mechanical, electrical and hydraulic systems.
  • Good skills in operating vehicles and equipment used for diagnostic purposes.
  • Ability to operate vehicles, tools and equipment used in machinery repair
  • Ability to lift a minimum of 75 pounds; tasks may include lifting, bending, squatting, standing for prolonged periods and sitting.
  • High School Diploma, GED or equivalent work experience.
  • Associates degree from John Deere Ag Tech program preferred.
  • Valid Drivers License required. Commercial Drivers License (CDL) preferred.
  • Outstanding inter-personal and customer service skills.

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