Location: Leighton, AL
Type of Employment: Full Time
Purpose: Responsible for the effective repair of irrigation machinery and components at high levels of quality.
Primary Responsibilities:
- Performs in-field irrigation diagnostics and repairs as required
- Diagnoses, inspects, reconditions, repairs, assembles, and services equipment as assigned by the supervisor
- Documents machine information and repairs completed on work order, including parts and fluids used
- Maintains a clean work area, as well as care for all shop tools, machines, and equipment
- Identifies and communicates solutions for customer service opportunities in the dealership’s area of responsibility
- Maintains technical and product knowledge on all systems sold within the store
- Follows all safety rules and regulations while performing work assignments
- Promotes TriGreen Equipment in a professional manner.
- Maintains a positive and professional working relationship with peers, management, and support resources, with a constant commitment to teamwork and exemplary customer service
- Performs all other duties as assigned by management in a professional and efficient manner
Experience, Education, Skills and Knowledge:
- Ability to use standard desktop load applications such as Microsoft Office and internet functions including dealer provided applications.
- High School Diploma or GED equivalent
- Mechanical and electrical skills required
- Ability to diagnose, repair, and perform maintenance functions on equipment
- Frequently exposed to extreme weather conditions and noisy conditions.
- May occasionally be required to work at varying heights.
- Demonstrated essential abilities business knowledge, collaboration, communication, customer focus, decision making and skill development.
- Knowledge of center pivot irrigation systems, electrical service equipment, pump panels and motors, control circuitry, single & 3 phase power, 120/240, 277/480 volt systems.
- Prior experience servicing pivot irrigation systems
- Knowledge in the use of test equipment, volt/ohm meters, wire/fault finders.
- Ability to analyze and interpret internal reports
- Strong organizational skills
- Ability to negotiate customer complaints to a satisfactory resolution
- Ability to define problems, collect data, establish facts and draw valid conclusions
- Proven ability to be a team player
- Proven ability to communicate effectively
- Ability to lift up to 75 pounds; tasks may include lifting, bending, squatting, standing, sitting for prolonged periods of time
- Valid driver’s license with an insurable driving record required
- Ability to work extended hours, weekends and holidays if required
- Available to travel
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