Location: Manchester, TN
Type of Employment: Full Time
Promotes and sells parts to meet customer needs. Assists in the management of parts inventory and promotes a clean, safe environment for customers and colleagues. Major Functions and Scope: Promotes TriGreen Equipment in a professional, honest manner, to include personal appearance and dress according to the company policy. Sells parts, merchandise and/or services to meet customer needs. Maintain customer goodwill by greeting and acknowledge all customers he/she comes in contact with. Records sales and/or counter transactions. Assist in keeping parts department clean and orderly. Supplies Service Technicians with parts as required. Maintains the retail sales floor and displays to meet or exceed dealership standards and today's customer expectations. Assists with preparing and maintaining merchandise display. Controls showroom inventory to ensure maximum sales and customer satisfaction When working the parts counter, follows prescribed cash, credit, and check processing procedures of the dealership. Processes cores, warranties, and new return merchandise as required at point of sale Verifies receipting-in of shipments and assists with placing Machine Down and Stock Orders in their proper locations. Follow up on shortages and expedite through reporting to Parts Manager. Participates in all job-related training and development. Attends training and schools as prescribed by management to maintain proficiency in his/her job responsibilities Uses dealership equipment and resources safely and proficiently, such as hydraulic hose-making machine, battery Safe-T-Fill machine, testing equipment, and vehicle Performs routine housekeeping tasks to maintain and enhance the cleanliness of products and the retail sales area. Should be knowledgeable of parts merchandising and associated selling Maintains condition of department vehicles, inventory, tools, and equipment. Performs other tasks as directed by his/her supervisor Knowledge, Experience, Competencies, and Supervision: At least 1-year experience in Parts Department operations preferred. Ability to use standard desktop load applications such as Microsoft Office and internet functions. Ability to work extended hours and weekends Ability to analyze and interpret basic Parts Department reports. High School Diploma or GED equivalent Solid oral and written communication skills. Excellent customer service skills Good interpersonal skills Ability to accept direction from immediate supervisors. General knowledge of parts used for agriculture and outdoor equipment. Physical environment - the ability to lift a minimum of 75 pounds; tasks may include lifting, bending, squatting, standing for prolonged periods and sitting.
TriGreen Equipment offers an excellent benefits package which includes: BC/BS health insurance, Guardian dental, 401k with company match, paid holidays, paid time off and more!