Location: Leighton, AL
Type of Employment: Full Time
Purpose: Responsible for the effective repair of irrigation machinery and components at high levels of quality.
Performs in-field irrigation diagnostics and repairs as required
Diagnoses, inspects, reconditions, repairs, assembles, and services equipment as assigned by the supervisor
Documents machine information and repairs completed on work order, including parts and fluids used
Maintains a clean work area, as well as care for all shop tools, machines, and equipment
Identifies and communicates solutions for customer service opportunities in the dealership’s area of responsibility
Maintains technical and product knowledge on all systems sold within the store
Follows all safety rules and regulations while performing work assignments
Promotes TriGreen Equipment in a professional manner.
Maintains a positive and professional working relationship with peers, management, and support resources, with a constant commitment to teamwork and exemplary customer service
Performs all other duties as assigned by management in a professional and efficient manner
Experience, Education, Skills and Knowledge:
Ability to use standard desktop load applications such as Microsoft Office and internet functions including dealer provided applications.
High School Diploma or GED equivalent
Mechanical and electrical skills required
Ability to diagnose, repair, and perform maintenance functions on equipment
Frequently exposed to extreme weather conditions and noisy conditions.
May occasionally be required to work at varying heights.
Demonstrated essential abilities business knowledge, collaboration, communication, customer focus, decision making and skill development.
Knowledge of center pivot irrigation systems, electrical service equipment, pump panels and motors, control circuitry, single & 3 phase power, 120/240, 277/480 volt systems.
Prior experience servicing pivot irrigation systems
Knowledge in the use of test equipment, volt/ohm meters, wire/fault finders.
Ability to analyze and interpret internal reports
Strong organizational skills
Ability to negotiate customer complaints to a satisfactory resolution
Ability to define problems, collect data, establish facts and draw valid conclusions
Proven ability to be a team player
Proven ability to communicate effectively
Ability to lift up to 75 pounds; tasks may include lifting, bending, squatting, standing, sitting for prolonged periods of time
Valid driver’s license with an insurable driving record required
Ability to work extended hours, weekends and holidays if required
Available to travel