Career Detail

Location: Pelham, AL
Type of Employment: Full-Time

Purpose:

Operate multi-line telephone system to answer incoming calls, greet and assist customers, and completes a variety of administrative duties.

Primary Responsibilities:

  • Promotes TriGreen Equipment in a professional, honest manner (to include personal appearance and dress).

  • Answer incoming telephone calls in a timely manner; determine purpose of call and forward call to appropriate person or department

  • Take and deliver messages or transfer calls to voice mail when appropriate personnel are unavailable

  • Provide callers withaddress, directions, store hours, and other basic information as requested

  • Greet customers and visitors; assist customer s as needed

  • Receive, sort, and route incoming mail and administrative documents

  • Collect and send administrative documents and reports to appropriate corporate personnel

  • Order, receive, and maintain office supplies

  • Perform administrative support tasks such as printing invoices, writing receipts, completing online registrations, scanning purchase orders, and filing documents

  • Represent and promote the dealership in a professional and honest manner at all times, including personal conduct, behavior, and appearance
  • Perform Reception task list
  • Participates in all training activities as appropriate
  • Provides appropriate support to managers as directed
  • Perform other duties as assigned
  • Adheres to all company policies and procedures

Experience, Education, Skills and Knowledge:

  • Valid driver’s license with an insurable driving record required
  • One year of retail, customer service, or administrative experience preferred
  • High School diploma or GED equivalent required, some college/vocational training preferred 
  • Excellent verbal communication skills
  • Good organizational skills
  • Basic business administration  and accounting knowledge helpful
  • Knowledge of database software, computer application systems and ability to use standard desktop load applications such as Microsoft Office and internet functions
  • Must have analytical, business planning, problem solving, communication, motivational and interpersonal people skills.
  • Ability to speak effectively in one or more group settings
  • Ability to lift a minimum of 50 pounds; tasks may include lifting, bending, squatting, standing, sitting for prolonged periods of time.
  • Ability to work extended hours, weekends, and holidays.

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