Mobile Service Technician - Huntsville, AL

Location: Huntsville, AL
Type of Employment: Full Time

Primary Objective:

  • Performs on-site equipment diagnostics, service repair and maintenance work in line with Ready to Mow and /or dealership specific, in-field service programs.

Major Functions and Scope:

  • Promotes TriGreen Equipment in a professional manner through personal appearance and dress according to the company policy.
  • Performs the level of service required by the customer to repair or maintain equipment
  • Coordinates with Service Manager to establish and implement effective processes for all services offered through the in-field service program.
  • Reviews and explains any maintenance, repair or other service concerns not covered in the customer requested job Promotes the Ready to Mow Program and/or dealership-specific, in-field service programs.
  • Establishes and implements effective stocking processes with the Parts department to maintain the proper parts inventory in the trailer/truck utilized for on-site equipment service.
  • Prepares all reports and forms required in conjunction with work assignments.
  • Maintains current product knowledge of John Deere and other products sold and serviced by TriGreen Equipment.
  • Maintains condition of in-field service vehicle, trailer, inventory, tools and equipment.

Knowledge, Experience, Competencies and Supervision:

  • Proven knowledge of methods, materials, tools and techniques used in the repair of outdoor power/agricultural equipment.
  • Excellent knowledge of mechanical, electrical and hydraulic systems.
  • Good skills in operating vehicles and equipment used for diagnostic purposes.
  • High School Diploma, GED or equivalent work experience. Associates degree from John Deere Ag Tech program preferred
  • Clean driving record Ability to work varying shifts, weekends and holidays.
  • Outstanding inter-personal and customer service skills.
  • Ability to operate vehicles, tools and equipment used in machinery repair.
  • Physical environment-ability to lift a minimum of 75 pounds; tasks may include lifting, bending, squatting, standing for prolonged periods and sitting.


BENEFITS


TriGreen Equipment offers a excellent benefit package that includes BC/BS health insurance, Guardian dental, 401K retirement plan, paid holidays, vacation and more!


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